FAQs

Frequently Asked Questions

Does charcoal soap stain towels?

No! PURECHAR bars are formulated to rinse completely clean without leaving residue or staining your towels. Just rinse thoroughly and you're good.

Is it good for acne-prone skin?

Yes. Our bars are made with clean, non-comedogenic ingredients. Activated charcoal helps draw out impurities and unclog pores, making it a great fit for acne-prone skin. Our Basil Blast bar with neem oil is especially popular for this.

Can I use it on my face and body?

Absolutely. PURECHAR bars are gentle enough for your face and effective enough for your body. One bar does it all.

Which soap is right for me?

Charcoal — deep detox and pore cleansing, great for oily skin.
Fresh Turmeric — brightening and evening skin tone, great for dull or uneven skin.
Basil Blast — oil control and blemish reduction, great for acne-prone skin.
Organic Coconutty — gentle everyday cleansing, great for sensitive or dry skin.

How long does one bar last?

With regular use, one bar typically lasts 4–6 weeks. To extend its life, keep it on a well-drained soap dish between uses so it stays dry.

Is it vegan and cruelty-free?

Yes. Every PURECHAR bar is 100% vegan and cruelty-free. We never test on animals and use no animal-derived ingredients.

Where do you ship?

We currently ship within the United States. Orders are processed within 1–3 business days and typically arrive within 5–10 business days after that. See our full Shipping Policy for details.

How do I track my order?

You'll receive a tracking email once your order ships. You can also visit our Track Order page anytime.

What if I don't like it?

We stand behind every bar with a 30-day money-back guarantee — no questions asked. If you're not satisfied, email us at jasarigrant92@gmail.com and we'll make it right.

Can I return or exchange my order?

Yes. See our full Return Policy for how to get started. Exchanges for a different scent are welcome too.